What do I do if I need support?
If
you’re still working to get your site live, you can email your Digital Account
Specialist at proteam@mopro.com. If
your site is live, you can submit a request to our Support Team via mopro.com/support. If
you're on our most recent platform, you can also submit requests via your
Digital Command Center. Just log in to your DCC at my.mopro.com/login and
select the “Need Help?” button.
Related Articles
What counts as my 1 hour of support per month?
Your 1 hour of support indicates your talk time with your Digital Account Specialist. You can submit requests via email at any time without using your hour of phone support.
If I don't use my 1 hour of support does it roll over to the next month?
Sorry, unused support time does not roll over month-to-month.
What is an SSL and when do I need one?
An SSL, or Secure Sockets Layer certificate, ensures that all data passed between the web server and browsers remains private. You'll need this when you have e-commerce on your site. For this, we recommend our Security Service Add-On. We?ll add an ...
Why do I need a blog to use Social 365?
Not only does this service help you engage your audience on social media platforms, but by tying it to your website's blog, it helps with SEO. Link building is the process of linking to a site from external pages (like social media platforms). Each ...
How do I make updates to my site?
Once your site is live, our Support Team will be here to make any updates to your site. You can submit requests via mopro.com/support. If you're on our most recent platform, you can also submit requests via your Digital Command Center. Just log in to ...